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You will be required to pay a 50% deposit at time of booking. Out of consideration for all our guests, a minimum of 48 hours notice is required to cancel or reschedule an appointment.  We will not be able to provide refunds or reschedule your appointment if less notice is given. "No Show" appointments are charged at full price of treatments booked. 

Late cancellations or no show for gift voucher bookings will result in your voucher being redeemed in full.


Arrival Time

Please arrive 15 minutes prior to your scheduled treatment time to relax and complete your consultation form.
Please be aware that roadworks are occuring throughout the Blue Mountains and may delay your travel time by up to 30 minutes. 


Late Arrivals 

Arriving late will unfortunately limit the time allocated for your treatment; it will lessen the effectiveness and importantly your pleasure and enjoyment. As a courtesy to all our clients, all treatments are completed as scheduled. 

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